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You are now chatting with 'kathy'
kathy
Hello and welcome to our Live Chat service. How can I help you?
you
I made a cashout request last March and was just wondering what is taking so long? I am now playing on Blackchippoker and I got a check from them in less than 10 days.
kathy
Please provide us with your email address so we can bring up your account.
you
i gave her a spam email
kathy
thank you. Generally, check cashouts are processed within 8-10 weeks. But I?m afraid we have been a bit delayed at the moment. Apologies for any inconvenience caused by this time frame.
you
You guys haven't processed a check cashout within 8-10 weeks in more than 2 year. i would take $100 and call it even steven. will you want to take that deal?
you
I might even settle for a mule or livestock.
kathy
that is not true
kathy
we are honoring all withdrawals and successfully getting on top of the back log
kathy
you can withdrawal if you wish,our main focus at present is withdrawals and you will notice changes for the better in the upcoming weeks
you
is there a way for you to prove that?
you
i'd love to believe you, but i can't find any evidence anywhere that anybody has been paid by lock since last year.
kathy
well that is not true
kathy
we are doing withdrawals weekly
you
Lock has been promising improvements in the coming weeks since 2012 but nothing ever happens.
kathy
players are getting their withdrawals, we are working on the backlog and we are working on the processing time frames
you
I know you can't give specifics details, but in general how many payouts per week and for how much money are you averaging per cash out?
kathy
if you wish to discuss this further email [email protected]
kathy
and this will be forwarded to the appropriate person
you
That's okay kathy. One person from lock lie to me per day is enough. two person is too much. its been fun talking.