email i got this morning from lock after having a small go at them:
Hi,

Our apologies for the confusion. I'm afraid that this is a necessary security measure in order to verify your E-wallet. Once you make your deposit and your new payout has been requested, let us know and we will do your best to expedite your payout request and get it to you as soon as possible.

Please let us know if you have any other questions.
All my best,

Quinn

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CSR, Lock Support

so it looks ok ive increased my br to over $700 and i intend to deposit later to see what happens