Here is a copy of the E-mail that Carbon support sent me...

Dear Derek,

Thank you for contacting us.

In regards to your inquiry, I would like to inform you that your username and nickname are the same as when you opened the account. We have not made any changes in your account. We do apologize for any confusion.

We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter. Your reference ID for this email is LTK1713406325550X; please quote this number in any further communication on this subject.

Kind regards,

Daniel Gordon


The same?! Are they that incapable of monitoring their own system. I am not a prolific member here but I would be surprised if at least a few of you did not remember me playing in Carbon games for 6 months with the screen-name of "IWASLION", then I opened an 'Aced' account and played there under the name 'YallWatchDis'. I always assumed that they require you to have a screen-name unique to your user-name as a security measure to make it harder on hackers to guess your password and gain access to your account without knowledge of your user-name which is used for log-ins. I am POSITIVE that they were not the same before, my auto-log-in even failed with the original auto-fill information in the fields. Do any of you have identical screen-names and user-names?