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  1. #1
    PokerOwned Pro
    Join Date
    Dec 2012
    Posts
    124

    is there any way to recover points?

    Lost some points opting into a free roll and the lobby wouldn't let me register

  2. #2
    PokerOwned Pro
    Join Date
    Dec 2012
    Posts
    124
    Its just 90 points but i was just wondering its not the first time its happend

  3. #3
    CEO - Truth Commission rivdee's Avatar
    Join Date
    Jan 2011
    Posts
    2,584
    Quote Originally Posted by cadillacfunk View Post
    Lost some points opting into a free roll and the lobby wouldn't let me register
    There's a "Request Refund" under the help desk - fill in the tournament ID and we can refund you. If it was BCP it takes up to 24 hours for us to get the results.

    Best Poets of All time<br/>
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  4. #4
    PokerOwned God
    Join Date
    Sep 2012
    Posts
    1,587
    Keep in mind that if you miss a carbon tournament, don't worry, the coupon is good for the other tournaments.

  5. #5
    PokerOwned God abwil2's Avatar
    Join Date
    Mar 2011
    Posts
    2,672
    I doubt it was a carbon game since he mentions it was only 90 points..
    Failing to Prepare is Preparing to fail : John Wooden

  6. #6
    Elite PokerOwned Member
    Join Date
    Oct 2013
    Posts
    797
    You have to wait until you have reached your limit to claim it

  7. #7
    PokerOwned Demi-God
    Join Date
    Mar 2013
    Posts
    1,307
    yea usually if u request a refund u will get ti back!!

  8. #8
    PokerOwned Veteran
    Join Date
    Jul 2013
    Posts
    73
    Fairy simple process fill it out you should be refunded

  9. #9
    Elite PokerOwned Member jayyy27's Avatar
    Join Date
    Nov 2012
    Posts
    591
    under the help desk. This is also a question you can ask a mod or member kinda a waste of a thread.


    16:24 <PooffyFooffy> sorry jayy

    18:07 <gimmeabrew> @jayyy27: sorry

  10. #10
    PokerOwned Pro
    Join Date
    Dec 2012
    Posts
    124
    thanks rivdee I will do that next time it happens. I appreciate your help

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