Heres a a little info might help Zab..... you can Call customer support for ACR.... 1 877 314 4195 between the hours of 7 a.m. and 5 p.m. Pacific time you can convert that to your timezone.... during those hours if you ask for affiliate support , when u call, they say they have live people that you can talk to on phone for Affiliates to set up games during those hours


I don't know if you've tried this yet but it seems might be more effective than writing emails and waiting for them to write back this was the info I was given tonight maybe you could try it and see if it helps