It's taken 3 days, several screen shots of error messages, and several emails (and of course each response was as genaric as it gets ...

ALL of which led to this response:

Hello XXXXXXX
*
At the moment this feature is exclusively available to real money depositors.
We hope that we can extend the availability for other customers in the future.
**
Kind regards,
Eric
Juicy Stakes Poker




I'm still waiting to hear back fr them to see what kind of blanket response I will for deposit requirements are to be considered as a depositing player.