I had this problem yesterday, I'd go to cashier at Lock and click on withdraw, then on Western Union and it wouldn't take me to another page to continue. Thought oh no I'm screwed.

I emailed support and got an answer back from them within 5 minutes. This was not a response saying they got my email but it was to make suggestions on trying to solve the problem. I tried what they said and it didn't work.


So I emailed them again and told them I was going to bed. This morning I found their answer (that had came back to me 5 minutes after I sent it) They asked me what browser I was using. So, before writing them back I used a different browser, and sure enough I was able to complete my withdrawal.


Just wanted people to know how fast they responded to my concerns. Take care.