They have very good customer service. Whenever something goes wrong they seem quick to compensate with extra tourney tickets and such. Also, once you deposit, if you don't play there for awhile they may e-mail you a bribe to come back. Quite a few people have randomly been sent tickets for private freerolls or free money to play with. I was personally given $50 after I hadn't played there for a few months. I'm not saying it's someplace to regularly deposit on, but the free shit definitely makes the first deposit worth it.